This Week’s Highlights

We track all AI tools and jobs so you have the latest on how AI is changing the business and employment landscape.

Here’s some of the best of what we discovered this week:

“AI made us do it.”

Tech firms point to AI as justification for recent layoffs. 

Google plans more layoffs in ‘24 to fund AI initiatives.

CEO memo employee outlines the need to “remove layers” to “invest in…big priorities.”

Tool of the Week: Otter AI

Caught in a Zoom loop?  Otter AI breaks out as the leading AI meeting assistant, hitting 50 million meetings summarized. 

Check it out

Sam Altman stumped when asked what humans will do better than AI

An obvious question yields an unsatisfying answer.

Oops.  Customer Service chatbot goes rogue

AI swears at customers, says its company is useless.

Large Majority of Professional Services employees recognize need to upgrade skills

AI-based training seen as crucial…to stay ahead of AI.

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A fast-growing AI use case: Hacking

JPMC exec: “We have more engineers than Google or Amazon.  Why?  Because we have to.”

A (literal) AI arms race?

OpenAI quietly removes ban on military use of its technology. 

AI will create long-term job disruptions: KPMG CEO

The good news?  Employee “mental health would actually improve…as more mundane tasks might be automated, allowing them to do more valuable things in their work.”

And one more thing…

Can you spot AI Vs. Reality? 

Take the test.

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