Mind the gap

Explore how AI is transforming industries, from automation to decision-making. Gain insights on AI adoption, tech trends, and the future of work.

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Mind the gap

That well-worn phrase from subway platforms now applies to one of the most urgent challenges facing executive leadership: the widening distance between what AI can do and what organizations are actually able to implement. 

This week’s headlines make it clear: the technology isn’t advancing — it’s vaulting. AI agents are outperforming teams, enterprise tools are becoming increasingly autonomous, and leaders like Bill Gates are forecasting a future where core professions like teaching and medicine are radically reshaped— or replaced.

Inside most companies, though, change is crawling. Pilots stall. Adoption strategies lag. Legacy systems creak, data is disorganized, and internal politics get in the way. And then there’s the “Department of No” — otherwise known as Legal — which, well, simply says “no.”

This is the change management gap — between the exponential evolution of AI and the linear nature of organizational adaptation. In a time of reimagination, most managers are extrapolating.  

This week’s news wasn’t just about what AI can do — it was a reminder that the real risk isn’t falling behind the technology. It’s falling into the gap.

Agent of the Week:  Pearl

An AI-driven phone agent that handles sales and support interactions with customers.

And one more thing…

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