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OpenAI makes its move up the corporate stack

OpenAI is turning ChatGPT into a living company library. If it works, it could become the new interface between humans and corporate knowledge.

Author

Malcolm Frank, CEO
October 27, 2025

 

OpenAI makes its move up the corporate stack

OpenAI is quietly trying to turn the enterprise into a new kind of library, one that listens. With “company knowledge,” ChatGPT can now crawl your Slack, SharePoint, Google Drive and GitHub to answer questions as if it had spent a year shadowing every analyst and manager in the firm. The result is eerie and simple: the institutional memory that used to live in people’s heads and dusty folders can now be queried in seconds. 

If this works at scale OpenAI suddenly occupies a perch more valuable than any CRM or ERP: the thin strip between a human and the company’s collective insight. 

The company has been doubling down on its enterprise play, with partnerships and platform deals that aim to make ChatGPT the operating layer for work. Salesforce, SAP and other software incumbents are racing to embed and prove their relevance inside that same interface; the question is whether they arrive as gatekeepers or hitchhikers. 

With the combination of its new browser, enterprise system integrations, and core model upgrades, OpenAI isn’t just adding features. It’s trying to sit at the most strategic chair in the room. If it does, the business map changes.

OpenAI launches company knowledge in ChatGPT, letting you access your firm's data from Google Drive, Slack, GitHub

Is the Google Search for internal enterprise knowledge finally here...but from OpenAI? It certainly seems that way.

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Amazon “plans to replace more than half a million workers with robots,” report says

Company rejects claims it will slash hiring over next decade, despite automation drive.

Design graduates “competing” against AI for jobs

"I did think, 'Oh God, what have I done? I've just spent all this money and time on a degree, but am I even going to get a chance to use it?'"

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AI and shrinking entry-level job programs leave Gen Z with "a broken social contract." Quentin Nason urges young people to embrace entrepreneurship and "chase tomorrow's jobs."

AI agents will eat enterprise software, just not in one bite

One thing is clear: Businesses must begin laying the groundwork now for a future where AI agents play an increasingly central role.

CIO trends to watch in 2026: Gartner

IT executives will guide companies through the rollout of multiagent systems, AI-first development and purpose-built computing, the analyst firm expects.

Palantir enters $200M partnership with telco Lumen to offer enterprise AI services

Palantir teams up with Lumen Technologies to power next-generation enterprise AI through a new data platform partnership.

Wall Street's junior employees could be managing teams sooner with AI. The catch? They're teams of bots

Early-career employees will soon manage “digital colleagues,” gaining experience with workflow leadership before overseeing human teams.

Agentic Team of the Week:
Strategic Lead Prospecting

This team uses AI agents to find, track, and prioritize emerging business opportunities — specifically companies showing fresh funding activity, rapid growth signals, or expansion intent. The focus is simple: find where the money is going before anyone else does.

AI spending is boosting the economy, but many businesses are in survival mode

The artificial intelligence boom is lifting the economy and has pushed the stock market to record highs, thanks to big gains for Nvidia, et.al. But the broader economy tells a very different story as businesses struggle to deal with high costs from tariffs and a downbeat consumer.

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AI-exposed jobs see bigger wage gains, research finds

“Much of the labor market effect of generative AI will hinge on whether it is a complement or substitute for existing tasks performed by workers of differing skill levels,” the research notes. “Complements would see enhanced wages along with productivity gains while labor substitutes would see declining or stagnant wages along with productivity gains.”

Case study: What does Walmart’s partnership with OpenAI mean for retail?

Walmart’s partnership with OpenAI brings AI-powered shopping to ChatGPT’s 700 million users, marking the first large-scale test of conversational commerce.

And one more thing…

AI chatbots are sycophants — researchers say it’s harming science

Nature asked researchers who use artificial intelligence how its propensity for people-pleasing affects their work — and what they are doing to mitigate it.

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