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AI reshapes sales, disrupts jobs, and drives innovation trends
Dive into AI’s latest advances, from autonomous sales agents to job market shifts. Explore insights, tools, and exclusive reports.
Malcolm Frank, CEO
November 18, 2024
The Agents are here, and they're accelerating fast
AI agents are rapidly emerging as the killer apps of the AI era. But what exactly are these new agents? Despite their growing prominence, confusion abounds.
At their core, AI agents are autonomous systems that perceive, reason, and act to achieve specific goals. Sounds simple, right? But the real complexity—and the source of much of the confusion—lies in what these “specific goals” actually entail.
Initially most AI agents were limited to narrow tasks, acting as one’s “little helper” by addressing mundane tasks. Now, we’re witnessing a shift: agents capable of performing entire jobs. For instance, startup 11x is building AI agents to replace salespeople, while Ada automates the work of customer service representatives. DoNotPay is transforming legal support by taking over many tasks traditionally handled by paralegals. And soon, OpenAI will join the fray with its Operator platform, designed to handle a wide array of complex tasks.
This shift signals a new chapter for AI, where agents are no longer just tools—they’re becoming the workforce.
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